Shipping policy
Standard Delivery:

Estimated delivery time 3-7 business days.

All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm EST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm EST are processed the next business day. All packages are delivered Monday through Friday.

Stock items ship out within 24-48 hours, unless otherwise noted.

Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

Packaging: Standard cardboard packaging is adopted for shipping the products


       Various of package service couriers are used by KEYi. We will choose the most suitable shipping couriers for you based on your region.

KEYi is not held responsible for any delays that couriers may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.

KEYi is not held responsible for any delays couriers may incur due to incomplete address information, or wrong address information provided by the customer.

All packages are insured when they leave KEYi warehouses. If a package is damaged in shipment, you should not accept the package without appropriate documentation of damage. KEYi is not responsible for merchandise damaged in shipping.

Shipping Rates

We charge different rates based on your region, the rates will show up in the checkout page.

Note: We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.